1. How do I contact you?

Click on the Contact Us link on the top navigation menu to e-mail us, or call us directly at 800-401-0291.


2. How can I obtain injectable product that I can use at the hands-on workshops?

This activity is offered for continuing educational credit and is planned and implemented independent of the commercial supporter. Albert Einstein College of Medicine and Montefiore Medical Center, Scientiae, LLC, and their affiliates are not permitted to offer any guidance related to acquiring product(s) or other commercial interests.


3. Can I contact my Allergan representative and request injectable product for the hands-on workshops?

No. Allergan representatives are prohibited from supplying product to attendees.


4. There are currently no programs available in my area. How do I request a workshop?

Complete a SUGGEST A MEETING CITY Form here to suggest additional locations.


5. What medical supplies should I bring to the workshop if I intend to inject?

Attendees who plan on injecting during the hands-on training are required to bring the following supplies to the workshop.

IMPORTANT: Please be sure to order all products in advance of the event to be sure that supplies are shipped and received in time for you to inject during the hands-on session. Instructor does not provide supplies to participants:

*** Please note you will not be able to inject in the hands-on session if your injectable agents are not FDA- approved. Injectable products must be obtained from a valid U.S. distributor.***

  • Injectable agents –
    • Vial of botulinum neurotoxin (for non-filler only workshops)
    • HA-based dermal fillers: # of syringes/boxes dependent of level/topic of workshop

            If injecting HA-based dermal filler: 2 vials of Hyaluronidase

  • Topical antimicrobial/antiseptic skin cleanser (eg, Chlorhexidine)
  • 4 – 3 cc syringes
  • 4 – 1 cc syringes
  • 2 or 3 – 18-21 gauge needles
  • 4 – 30 gauge, ½ in needles
  • 1 bottle of saline solution for product reconstitution
  • 4 sets of powder-free latex gloves
  • A handful of alcohol swabs and sterile gauze
  • 1 bottle of lidocaine with epinephrine (and one bottle without epinephrine, if preferred)
  • 1 bottle of topical anesthetic of injector’s choice
  • Instant cold packs
  • Cosmetic facial pencil for marking injection points

Submental Contouring Workshops Only

  • Injectable agents –
    • Minimum 2 vials of deoxycholic acid
  • Topical antimicrobial/antiseptic skin cleanser (eg, Chlorhexidine)
  • 4 – 1 ml syringes
  • 4 – 30 gauge, ½ in needles
  • 1 bottle of saline solution for product reconstitution
  • 4 sets of powder-free latex gloves
  • A handful of alcohol swabs and sterile gauze
  • 1 bottle of lidocaine with epinephrine (and one bottle without epinephrine, if preferred)
  • 1 bottle of topical anesthetic of injector’s choice
  • Instant cold packs
  • Cosmetic facial pencil for marking injection points

6. Is there a main sponsor of this Web site?

Paletteresources.com is jointly sponsored by Albert Einstein College of Medicine and Scientiae, LLC.


7. What documentation am I required to submit in order to attend a PALETTE Hands-on Workshop?

In order for you to participate in the PALETTE Hands-on Workshop, it is MANDATORY that you provide us with the following documentation AT LEAST 1 WEEK BEFORE THE WORKSHOP. Please fax to us at: 646-786-4002.

The following MANDATORY Documents are required:

  • A copy of your State Medical License (and Registration, if your state requires one) - whether or not you plan to inject in the Hands-on Session
  • If you are an PA, NP, RN or other licensed professional qualified to inject, and you are planning to inject during the Hands-on session, you must provide us with a signed Acknowledgement from your Supervisory Physician.

If you have any doubt as to whether or not the Mandatory Documents were received prior to the Workshop, please bring copies of your documentation to the Workshop as well.

PLEASE NOTE: If you do not provide us with with these Mandatory Documents, you will not be able to participate in the workshop.

A photo ID must be presented at the workshop that matches your medical license.


8. If I don't have a valid medical license in the state where the hands-on workshop I've selected is taking place, am I still able to attend?

Yes, you may participate and learn from the didactic presentations, videos or observe the hands-on demonstrations. Each state has its own legislation governing where you can practice medicine; therefore, you are prohibited from injecting in a state where you are not licensed.


9. Can I bring more than one model to the hands-on session?

No. In order to maintain the small, interactive setting, we ask that each attendee only bring one model.


10. When should my model arrive at the program?

Hands-On Training is scheduled according to the format of the workshop you are attending. Accordingly, please arrange for your model to be present at your workshop as stated below:

         •   4-Hour Workshop – your model should arrive no later than 1 hour after the start of the workshop

         •   Full Day Workshop – your model should arrive by 1:00 PM

         •   2-Day Immersion Program – your model should arrive by 2:00 PM. Please provide one model for each workshop that you attend

 


11. May I attend more than one workshop?

The goal of the PALETTE program is to provide education across a progressive learning continuum. If you feel you have obtained the expertise and experience to progress to the next level of programming, please retake the pre-registration course questionnaire.


12. Why do I have to take a pre-registration course questionnaire to register for a program?

The PALETTE initiative offers 3 distinct programs to match your learning needs. It is important that attendees accurately indicate their clinical experience levels so that progressive learning can be optimized by attendance in the appropriate workshop.


13. When will I get the CME/CE credit?

Please allow 6 to 8 weeks from training completion to receive your CME/CE credit.